Key Benefits
- Learn how to prioritise important work, and make better decisions about what needs attention first
- Improve your ability to stay focused, handle interruptions, and avoid ineffective multitasking in busy workdays
- Build skill in managing workload, energy, and technology more effectively, including emails, remote working, and competing requests
Do You Need to Attend This Course?
Given the importance of this skill, our personal effectiveness course is a must for all. Moreover, it is essential for:
Management, team leaders & oversight roles
Individuals required to work as a team or upon initiative to ‘get things done’ effectively
Individuals in a leadership or team role no matter how junior
Senior, middle and line managers who need to ‘make things happen’
Personnel staff
Any professionals seeking to refresh or enhance their existing skills can benefit from this advanced productivity and personal effectiveness training
Technical Content
Enhancing Personal Effectiveness & KASH: What We Are Learning
We begin this productivity and personal effectiveness course by defining personal effectiveness skills
Cause and effect: how KASH can drive personal communication
What causes us to be less effective in personal productivity? How do we avoid doing so?
Play-Pen projects
Having a good day – in advance
Dealing with the inevitable “difficult day” more effectively
Quick Question – Where do you need to improve the most?
Important and/or Urgent?
Your To-Do List
How to prioritise (using science)
Prioritising and how to do so; using a bit of science
Defining your important work
Reacting to being reactive
What are your priorities? What should they be?
Advanced fallout management for when you are truly overwhelmed
Personal effectiveness training explores the multitasking paradox
Delegating where possible
Exercise: What do you need to work on first, and second?
Technology Handling
The principles behind your decision-making
Email/message handling tips
Zoom & Teams
Working from home or remotely
Using technology as a useful tool as opposed to a fearful driving force
The curse of the BCC
This module of personal effectiveness training concludes with 'How to use technology more effectively'
Quick Case study-based question: What does your list look like?
Time Bandits: Confront or Cooperate?
Handling interruptions
This personal effectiveness training program examines dealing with clients and colleagues
Avoiding 'playpen' or other pleasant but less critical tasks, more effectively
Managing competing and equally 'urgent' requests
The power of focus
Remember the CBE (can’t be everywhere!)
How personal communication will improve effectiveness
Quick tips to stay focused
Exercise: You & Your “To Do List”: what changes can you make?
Managing Yourself & Your Day
This personal effectiveness training course teaches you how to manage your energy
Dealing with a 'bad day'
How to fit work into life, and life into work
Being your best self
Personal effectiveness training course exercise: You & Your KASH – what now?
Training Objectives
Redcliffe’s personal effectiveness training course is aptly designed for professionals in financial services and any industry where high levels of personal effectiveness are essential. Upon course completion, participants will be confident and knowledgeable to:
Describe time use in terms of Knowledge, Attitude, Skills and Habits (KASH)
Define principles of effective decision-making in deciphering what is important and urgent
Consider how mental well-being influences personal effectiveness at work
Demonstrate the fallacy of multitasking and develop task focus
Practice developing personal effectiveness habits
If there’s a specific aspect you would like to cover during this session that isn’t in our personal effectiveness training outline, please speak with us to discuss bespoke options.
Training Course Summary
Personal effectiveness training offers participants an opportunity to focus on their development. While many say, “I don’t have the time,” carving out space for growth can often lead to more favourable results. With a concerted effort, this course encourages the skills you already have whilst providing additional techniques on top. In just half a day (3 hours, including a break), delegates are introduced to key principles for improving personal productivity. Thoughtfully designed, these principles form a well-rounded personal effectiveness training outline.
Participants will explore how to manage mental capacity while addressing common misconceptions about time. This exploration helps you gain a deep understanding of how to optimise focus and energy, resulting in more effective time management strategies.
We’ll also consider how to handle distractions and interruptions guilt-free and with ease. This personal productivity training course teaches stress-reducing techniques for managing an ever-increasing task list. Additionally, we’ll discuss effective responses for when you genuinely feel like you “don’t have the time.” Personal effectiveness training will provide practical strategies to boost your productivity and overall well-being. This course focuses on actionable techniques that empower individuals to manage their time, handle distractions, and approach tasks with great confidence and efficiency.
You may never have 25 hours in a day, but you can continuously improve your personal productivity and output to manage your time more effectively. By implementing the right strategies, as demonstrated in this personal effectiveness training course, you can optimise each day and achieve your goals.
Your trainer
Course Trainer · 10 yrs experience
- Soft Skills Courses
With a stellar 40-year career in the UK banking and financial services sector, our distinguished personal effectiveness course leader enjoyed a highly successful tenure at Lloyds Bank. Rising to senior management at a young age, he was later headhunted by a merchant bank to join its main board as a director.
Since retiring, Redcliffe’s trainer has worked as a freelance soft skills training consultant and is proud to serve as an external Master Trainer at HSBC and the Bank of China. Specialising in a range of soft skills sessions, he has also played a key role in screening and assessing both prospective and current trainers to evaluate their capabilities and ensure they meet the required standards.
Our productivity course specialist has led 'train the trainer' programs, alongside the sessions previously mentioned. For the Bank of China, he designed, developed, and delivered a highly successful and comprehensive personal effectiveness training program.
A highly astute and versatile educator, he draws on a wealth of industry experience to deliver engaging and impactful online and in-house training, collaborating with organisations ranging from small firms and partnerships to large global companies. By leveraging his extensive knowledge, he ensures you receive practical, relevant, and actionable insights tailored to your needs.
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