Privacy Policy

What we collect

We collect personal information through website forms, service registrations and customer interactions — including name, address, phone, email, transaction details and browsing patterns. We may also gather professional interests to improve our communications.

Technical information

We capture IP addresses, operating system and browser information for administrative and statistical purposes. This data does not identify individuals. Cookies are used to personalise the user experience and measure website performance.

How we use your data

We use your information to deliver requested services, process payments, send service notifications and fulfil contractual obligations. Many uses are classified as the Legitimate Interest of the business for service improvement and fraud prevention.

Sharing with third parties

We may share personal data with subsidiaries, contractors and service providers (for example marketing and payment-processing partners) under agreements that include security provisions. We may also share data in the event of a business acquisition or where required by law.

Storage and security

Personal data may be transferred and stored outside the European Economic Area by staff or contractors. We implement security procedures to protect your information, but transmission over the internet cannot be guaranteed as fully secure.

Your rights

You can ask us to stop sending you marketing communications at any time. Under the Data Protection Act 2018 and UK GDPR, you have the right to access information we hold about you, free of charge. Excessive or repeat requests may incur a reasonable fee or be declined.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Questions about this policy should be directed to Redcliffe Training Associates Ltd, 1 Abbey View, London NW7 4PB.