Redcliffe Trainer 143

Operational resilience training courses at Redcliffe are delivered by a specialist with over 20 years of experience in financial services. He is extremely well-placed in supporting participants across a range of compliance-related topics.

As a former Head of Education for HSBC covering the UK and Europe, he is responsible for regulatory and financial crime-related compliance learning. His time at HSBC was during intense scrutiny from regulators and government functions during the bank’s Deferred Prosecution Agreement.

Our specialist has a wealth of practical experience, including leading the Monitoring and Operational Resilience Scenario Testing programme for a UK Wealth Manager. He was Senior Vice President responsible for Global Risk & Compliance training at a US-based bank, and also worked in the Operational Resilience Insurance Firms division at the Financial Conduct Authority, back in the Financial Services Authority (FSA) days. Here, our operational resilience training lead was the divisional expert for the rules and outcomes required under the Training & Competence handbook.

The HSBC role, along with five years at Barclays in their Private Clients and Wealth functions, has seen our expert work with retail, commercial, wholesale and private operational resilience in banking channels. Since leaving HSBC, our specialist has worked with the compliance, HR and operational teams of firms to enhance their understanding of regulations, as well as delivering content across private equity firms, investment houses, banks and wealth managers. He regularly provides core programmes for the Truth in Savings Act (TISA) and the Investment Association.

This operational resilience training course is delivered by a former Investment Management Association Training & Education Committee member and won the Thomson Reuters award for “Most Effective Compliance Training at a Regulated Firm” in 2010.